We ship out orders once or twice a week, from a rural area. Thus, time estimates at checkout may not be 100% accurate. If you choose Xpress or Priority shipping we will try to get it out in the mail the next day. We are a small non-corporate operation.
INTERNATIONAL ORDERS (outside of Canada or USA) : If you choose shipping option "Small-Packet Surface" there is no insurance or tracking and it can take up to 84 business days but is usually to you within 30 days. "Small-Packet Air" also has no insurance or tracking. It is your obligation to choose another shipping option if you want to have a faster shipment with insurance and tracking.
During checkout you can select shipment options and note under each one is written the estimated time. See image blow with the green highlight indicating ETA.
If you order a large canvas print for international, consider getting a "rolled" one instead, as it is crazy expensive to ship stretched internationally.
CANADA & USA ORDERS: The above information is only for international. You will see different options during checkout, but keep in mind for US ORDERS "Small Packet Air" has NO insurance or tracking. Choose "Expedited" if you want insurance and tracking.
Free shipping applies to orders that are above $150 CAD, after any discounts. This shipping method will be the cheapest shipping method and for small items might not include tracking or insurance. If you want to upgrade for tracking and insurance please email a request.
It does not include any import fees or taxes that you might have to pay upon receiving. If you live in Canada, most items won't incur import fees except Yoga Mats. However from time to time, some apparel items might be shipped from the US or International locations, thus incur taxes upon import.
If damaged, or missing items, please contact me for an exchange, credit or refund. Proof of damage with photo will be required. This is a case by case scenario. Please contact us for further arrangements.
If you're dissatisfied with your product, please contact us to arrange for a refund or exchange.
Please take note that my clothing changes in fabric, construction and design variations, thus it might not be the same as what you ordered previously. Also, clothing is typically custom custom-made to order and shipped from a separate manufacturing facility. If you ordered other items like paper prints, the clothing will arrive separately and can take an extra 4 or more days for production and shipping. Yoga Mats, Drawstring backpacks, Totes and other accessories are also typically custom-made to order. If you have questions about your specific order, please feel free to submit an inquiry.